Lately my cell phone battery has been lasting maybe 30 minutes of talk time before dying, so I 
schlepped through Union Square last night to take it to Verizon and see wtf was up with it. The battery, predictably, was dead, so I was stuck dropping $40 on a new one to ride out the last 5 months of my infernal contract.
Literally every single person at the Verizon store in the technical support line was there to get dead batteries replaced, from people like me that have had the battery for over a year and a half to people who had just bought their phones a week ago.
Maybe I missed the memo on this one, but I’ve been keeping my phone plugged in overnight every night, and apparently it’s my own fault my battery is dead. According to the Verizon tech reps, you should only charge your phone 3 hours a day or so and never leave it plugged in overnight or it’ll die. Giz Tip: Don’t Charge Your Phone Overnight - Gizmodo